FREQUENTLY ASKED QUESTIONS

How does Frenzi differ from other taxi apps like Uber?

Frenzi operates on a different business model compared to traditional taxi apps. We do not charge a percentage fee to drivers. Instead, drivers only pay a small 57p acceptance fee for each ride they accept. This allows drivers to keep more of their earnings and provides a fair and transparent pricing structure.
Can drivers work for multiple taxi apps simultaneously?

Absolutely! Frenzi allows drivers to work for as many taxi apps as they like. We understand that drivers may want to maximize their opportunities and income, so we provide the flexibility to choose multiple platforms without any restrictions.
Is there a subscription fee for drivers?

No, there is no subscription fee for drivers on Frenzi. We believe in empowering drivers by eliminating unnecessary costs, allowing them to focus on providing excellent service and earning a fair income.
Can riders choose their preferred driver?

Yes, riders have the ability to select their preferred driver. Our app provides driver profiles with relevant information such as ratings, reviews, and vehicle details, enabling riders to make an informed decision based on their preferences.
How does the bidding system for pre-booked jobs work?

Frenzi offers a unique feature where drivers can bid for pre-booked jobs. When a rider schedules a future ride, drivers have the option to submit bids, including their proposed fare, for consideration. The rider can then choose the bid that best suits their needs, providing flexibility and potential cost savings.
What is the sustainable riding option?

At Frenzi, we are committed to promoting environmentally friendly transportation. Our sustainable riding option allows riders to choose eco-friendly vehicles, such as electric or hybrid cars, for their journey. By selecting this option, you contribute to reducing carbon emissions and supporting a greener future.
Can I track my loved one's journey?

Yes, Frenzi provides a real-time tracking feature that allows you to monitor your loved one's journey. This feature offers peace of mind and ensures the safety of your family and friends as they travel.
Are there direct safety links to the police?

Absolutely. Frenzi prioritises the safety of all its users. Our app includes direct safety links to the police, providing immediate access to emergency services if needed. Your well-being is our top concern, and we take every precaution to ensure a secure and reliable experience.